Feedback

From: Ritesh Mistry
My review of the service from you has been excellent. Timely, professional and most importantly the flexibility.

From: Virginia Cooper
Malcolm
I just wanted to say thank you for arranging for the boiler to be delivered to me today in spite of the mix up with the post codes. 
Its freezing out and the installer is due any minute which is good news for both me and the bump.
Very much appreciated and I would be very happy to recommend TDL to anyone I know who needs any heating supplies and to the plumber.

From:Mrs D Pratt
Goods received - thank you for sending them so quickly - excellent service.
Mrs D Pratt

From: Paul Orrock
Just wanted to say how great the service is, you were the cheapest boiler supplier online plus you included a mag filter and not only that but it turned up the next day well wrapped and was exactly what I expected. Brilliant :-)

From:Julia Williams
Think it's all been said. I'd add they have a "courteously-written" website - by that I mean I feel I'm being treated as a valued customer (even if I'm only a 'potential' one) right from the start.
Friendly and characterful service if you ring in with a query too. Altogether a warm, pleasant experience!!
 

From: Linda Jude
thank you very much for your 1st class service,ordered my boiler pack 10am wedensday & recieved it 14.00 hrs thursday, all in 1st class condition, great service, thanks again.  

From: Ricardo Campbell
Hi Malcolm,  my Boiler kit arrived nice & early this morning.
Big thanks to you & your team for you prompt service.
Thanks again....!

From: Chris Roope
Thanks:  good price, speedy service, nice guy in the van etc etc
Best wishes,
Chris Roope

From: Mr Neil Mccann
Just wanted to say, what a very efficient operation you have. Your promise of next day delivery was the reason I chose to do business with you, I placed my order at 1.30pm yesterday, the boiler arrived today at 2.30pm. Keep up the good work, its what sets you apart from your competitors.

From: Mrs C Kerr
Thankyou for your superb service. ordered yesterday arrived 9 am today, 

From: Colin McRobbie 
Thank you for your assistance with the order for Baxi Combii Boiler 33HE Platinum including flue, built in clock and loop.  It's been a pleasure to deal with your company and look forward to doing business with you in the future.
Colin  

From: Michael Long
Just wanted to say thanks for your help and for the quick delivery of the missing bracket.  All received and working well.
Thanks,
Mig  

From: Mary Snowden
Thankyou for your help, you have been so helpful today. Your service is second to none. Thankyou Mary  

From: Roger Pearson
Many thanks for sending the missing radiator brackets so quickly. Thoroughly excellent service from you organisation and very competitive prices. I shall recommend you.

From: Dave Sillars
Hi Matt,
I received the pull down flap last week.  Thanks ever so much for your continued efforts with Worcester for getting this for me. It really was appreciated. Thanks again,
Dave

From: Julian Shellock 
Hi, just to say thanks for the order, brilliant service, your man was here at 06.30 this morning and helped to unload. Once again, many thanks, happy Christmas and all success to your business. Regards, Julian

From: Jack Armiger 
Thank you Malcolm The item has arrived at my home. Great service!!

From: Terry Harrison
Just a quick note to say that i found your service to be excellent. Very efficient, honest, competitive & handled with great humour. Service like this is becoming increasing rare in the UK. Will use again and have already recommended. Many Thanks, Terry Harrison 

From: Roy Lloyd
Just wanted to say thank you for an incredibly fast delivery and items well packed. Many Thanks 

From: John Heath
Excellent service - Well Done! 

From: Paul Olley
Just wanted to say thank you for arranging to deliver my boiler on Thursday last week. TNT arrived a few hours after i got to the property and everything was in good condition.
Boilers are something that one purchases irregularly which means a new supplier is always something of a risk, but i was very grateful for your efficient service and being flexible about scheduling the delivery date. Finally, you offered the best price!
Kind regards,
Paul.

From: The Majors
Cylinder Jacket arrived yesterday, many thanks for such a great service.
Dave. Orkney 

From: Lara McDonald
Just a quick line to say thanks very much for your helpful service over the phone and the very quick delivery of the order. A great firm to deal with. Regards Lara Mcdonald 

From: Andrew Scott
Sent: 01 April 2008 18:45
To: Orders
Subject:
Thank you very much for the order we received, the prices were great and the service second to none!
Andrew and Jane Scott.  

From: John Robinson
Sent: 07 April 2008 17:03
To: Malcolm
Subject: Order Ref. 093545 Dear Malcolm
Thank you very much for the excellent service that you provided on the subject order.
My radiator arrived this morning at 11-30 am through your carrier and I cannot believe how quickly it was delivered considering I only placed the order at mid-day on Friday 4 April.
My congratulations to you and your team on such superb service Many thanks John Robinson    

From: john-hanley 
Sent: 27 February 2008 16:43
To: Jon
Subject: SPAM-LOW: Thank you! Attention of : Jon
Hi.
Goods arrived 1500 hrs.
Seems all in good order but unchecked!
This e-mail is to compliment your company on their service and professionalism which I consider to be absolutely first class. Excellent.
Thanks again for your assistance and when the opportunity arises I will most certainly recommend your company. Thanks again John Hanley